Prices and Shipping Costs
For Germany, the following shipping costs and delivery times apply:
- Shipping: Delivery within 3 – 7 days
- Shipping costs: 4.95 EUR
For international orders, the following shipping costs and delivery times apply:
- Shipping: Delivery within 3 – 14 days
- Shipping costs: depends on your location
(1) Our prices include the applicable statutory VAT and do not include shipping costs or shipping surcharges. The shipping surcharges vary depending on the delivery method and the nature of the item.
(2) Despite our best efforts, a small number of products in our catalog may be priced incorrectly. We check prices when we process your order and before we charge payment. If a product is priced incorrectly and the correct price is higher than the price on the website, we will contact you before shipping the goods to ask if you wish to purchase the product at the correct price or cancel the order. If the correct price of a product is lower than the price we quoted, we will charge the lower amount and send you the product.
(3) The prices at the time of the order apply. If there are list prices, the prices of the list price valid at the time of the order apply.
Payment
(1) The customer can pay for the goods using the following payment methods:
- Paypal
- Credit card
- Instant transfer
(2) Certain payment methods may be excluded by the provider in individual cases.
(3) The customer is not permitted to pay for the goods by sending cash or checks.
(4) If the customer chooses an online payment method, the customer thereby authorizes the provider to collect the amounts due at the time of the order.
(5) If the provider offers payment in advance and the customer chooses this payment method, the customer must transfer the invoice amount to the provider’s account within five calendar days of receiving the order. The provider will reserve the goods accordingly for five calendar days.
(6) If the provider offers payment by credit card and the customer chooses this payment method, the customer expressly authorizes the provider to collect the amounts due after the partial deliveries or goods deliveries have been dispatched.
(7) If the provider offers payment by direct debit and the customer chooses this payment method, the customer grants the provider a SEPA Core Direct Debit Mandate. If a direct debit payment transaction is reversed due to insufficient funds or incorrect bank details, the customer will bear the costs.
(8) If the provider offers payment in advance and the customer chooses this payment method, the customer undertakes to pay the invoice amount within 14 days of shipping the goods, without any discount.
(9) If the customer is in default of payment, the provider reserves the right to claim default damages.
